Refund & Return Policy
Last updated: July 2026
We want you to love your MAGNIQ product. If for any reason you are not completely satisfied, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products. If 30 days have passed since your purchase, unfortunately we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused and in the original packaging
- Accompanied by the original receipt or proof of purchase
How to Initiate a Return
- Email us at magniq.store@outlook.es with your order number and the reason for your return
- Our team will respond within 24 hours with return instructions
- Ship the item back to the address provided by our support team
- Once we receive and inspect the item, we will notify you of the approval or rejection of your refund
Refund Processing
Once your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
If you haven't received a refund after 10 business days:
- Check your bank account again
- Contact your credit card company — it may take some time before your refund is officially posted
- Contact your bank — there is often processing time before a refund is posted
- If you've done all of this and still have not received your refund, please contact us at magniq.store@outlook.es
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange a defective product for the same item, contact us at magniq.store@outlook.es with a photo of the damage.
Non-Returnable Items
The following items cannot be returned:
- Items purchased during clearance or final sale events
- Downloadable software or digital products
- Gift cards
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with:
- Your order number
- A clear photo of the damaged/defective item
- A brief description of the issue
We will cover all costs for replacement or full refund in cases of manufacturing defects or shipping damage.
Return Shipping Costs
Customers are responsible for paying return shipping costs unless the return is due to our error (wrong item sent, defective product). Return shipping costs are non-refundable.
Contact
For any questions about returns and refunds, reach us at magniq.store@outlook.es. We aim to respond within 24 hours, Monday to Friday.
Return Policy
Refund & Return Policy
Last updated: July 2026
We want you to love your MAGNIQ product. If for any reason you are not completely satisfied, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products. If 30 days have passed since your purchase, unfortunately we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused and in the original packaging
- Accompanied by the original receipt or proof of purchase
How to Initiate a Return
- Email us at magniq.store@outlook.es with your order number and the reason for your return
- Our team will respond within 24 hours with return instructions
- Ship the item back to the address provided by our support team
- Once we receive and inspect the item, we will notify you of the approval or rejection of your refund
Refund Processing
Once your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
If you haven't received a refund after 10 business days:
- Check your bank account again
- Contact your credit card company — it may take some time before your refund is officially posted
- Contact your bank — there is often processing time before a refund is posted
- If you've done all of this and still have not received your refund, please contact us at magniq.store@outlook.es
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange a defective product for the same item, contact us at magniq.store@outlook.es with a photo of the damage.
Non-Returnable Items
The following items cannot be returned:
- Items purchased during clearance or final sale events
- Downloadable software or digital products
- Gift cards
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with:
- Your order number
- A clear photo of the damaged/defective item
- A brief description of the issue
We will cover all costs for replacement or full refund in cases of manufacturing defects or shipping damage.
Return Shipping Costs
Customers are responsible for paying return shipping costs unless the return is due to our error (wrong item sent, defective product). Return shipping costs are non-refundable.
Contact
For any questions about returns and refunds, reach us at magniq.store@outlook.es. We aim to respond within 24 hours, Monday to Friday.